1 Message
Line Down
Have a line down across yard and across walkway. Opened a case online 4x and you keep closing them without any action. How do I get someone to come out and fix the line and meter it knocked off?
1 Message
Have a line down across yard and across walkway. Opened a case online 4x and you keep closing them without any action. How do I get someone to come out and fix the line and meter it knocked off?
EG
Expert
•
111.1K Messages
1 year ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityDemitrius
Official Employee
•
1.9K Messages
1 year ago
Hey @user_fa6bn9,
Thank you for contacting customer support through Xfinity Support through our forums' community. I hope you are doing well. I would be more than happy to offer my assistance to review your current request and see what needs to be done to get a technician out to your home.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
0
0
XfinityFrank
Official Employee
•
1.4K Messages
1 year ago
Hi there @user_fa6bn9 ! We want to thank you for reaching out on the Community Forum for support with your line damage issue. I see that a tech was out on 1/20 and marked the repair as complete! We are glad we were able to help resolve your issue. Never hesitate to create another public post for any of your future account and service needs!
0
0