Hi, @user_c6910c, you've reached just the right team for help with updating your plan to internet only. To better assist, could you please send my team a private message with your first and last name, and address?
To send a private message, you may need to:
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Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
thanks for sending post ill have to get my daughter to finish this thankyou again susan [Edited: "Personal Information"] [Edited: "Personal Information"]i still want to keep my enternet but not tv
Thank @sueval, when you do get a chance to speak with them we are always here to help in a direct message. We take security seriously and don't want you information out in the public. I hide your message so your information is not out there. We appreciate you taking the time to work with us in a direct message.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
MNtundraRET
Gold Problem Solver
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5.9K Messages
3 years ago
I moved your post to Customer Service forum for help.
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CCLayla
Gold Problem Solver
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259 Messages
3 years ago
Hi, @user_c6910c, you've reached just the right team for help with updating your plan to internet only. To better assist, could you please send my team a private message with your first and last name, and address?
To send a private message, you may need to:
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0
sueval
Visitor
•
1 Message
3 years ago
thanks for sending post ill have to get my daughter to finish this thankyou again susan [Edited: "Personal Information"] [Edited: "Personal Information"]i still want to keep my enternet but not tv
(edited)
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