2 Messages
I own my equipment
Hello I ended service with you guys last month and spoke with a person and told her twice that I have none of your equipment. I own my own router and always have and today I get a text saying don’t forget to return my equipment to avoid charges where do I stand my name is Tom [Edited: Personal Information]. My former service address is [Edited: Personal Information] and my phone number is [Edited: Personal Information] thank you
user_ey9qba
2 Messages
1 year ago
Address: [Edited: Personal Information]
Last day of service: December 31, 2023
Equipment used: My own Arris Surfboard purchased in 2018
Equipment rented: Nothing whatsoever during this or my previous contract with Xfinity so there simply should be no confusion at all regarding equipment
(edited)
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XfinityNicolas
Official Employee
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1.1K Messages
1 year ago
Moved to customer service section for faster support on account related questions.
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