Customers may find additional information about our Florida service restoral plan here: https://florida.comcast.com/2022/10/02/hurricane-ian-response-and-restoration-update-for-central-and-southwest-florida/
This site includes estimated dates of restoral by county. It is updated regularly so we recommend checking back often.
If you need to report a down cable line due to Hurricane Ian, you can do so here: https://www.xfinity.com/customer-requests
We hope you and your loved ones stay safe during Storm Ian. Download the Xfinity app or check My Account to monitor your services and stay connected in the event power is lost. Check out the Xfinity Response Center for additional information.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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