U

Visitor

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1 Message

Thursday, May 22nd, 2025 3:48 AM

How to talk to an actual person

How can I talk to an actual customer support representative these days? Every single option I find on the website ultimately leads to the Assistant who just sends the same response over and over.

Official Employee

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2.4K Messages

1 day ago

 

user_tqrg2x, hello, how are you! Thomas here, and at your service. What's going on? I wanted to share the following link with more resources on how you're able to contact us. 

https://www.xfinity.com/support/contact-us

I'd love to help out here and answer any questions so other readers may benefit from the exchange. If account specific concerns need addressing, we can pivot to a private chat to review account-sensitive details together. We're experts in all things Xfinity here and we appricate your time, feedback, and the oppurnity to help out. How may I help?

 

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