Hey @user_86ebc8. Thank you for visiting our official Xfinity Forums Community support page. I see that this is appears to be your first post. Before you do anything else, we always recommend that you review the Xfinity Forum Guidelines. These policies and guidelines will provide you with the Do’s and Don’ts of the community, best practices, and things that are simply not appropriate for the forum. Remember, by having an Xfinity Forum account and utilizing these forums, you have hereby agreed to the rules, policies, and guidelines contained within those guidelines. Becoming a registered member of the Comcast Help Forums means agreeing to abide by the Comcast Help Forum policies and guidelines.
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XfinityDemitrius
Official Employee
•
2.3K Messages
4 hours ago
Hey @user_86ebc8. Thank you for visiting our official Xfinity Forums Community support page. I see that this is appears to be your first post. Before you do anything else, we always recommend that you review the Xfinity Forum Guidelines. These policies and guidelines will provide you with the Do’s and Don’ts of the community, best practices, and things that are simply not appropriate for the forum. Remember, by having an Xfinity Forum account and utilizing these forums, you have hereby agreed to the rules, policies, and guidelines contained within those guidelines. Becoming a registered member of the Comcast Help Forums means agreeing to abide by the Comcast Help Forum policies and guidelines.
Once you are registered/signed in, we recommend using the search bar to find the information you are looking for. More often than not, someone has already posted a similar question and received an Accepted Solution. By searching first, you ensure that you reduce the time you have to wait for a response.
If you cannot find an existing post that is similar to your question or an Xfinity Knowledge Base article, feel free to post your question. Starting on the main forum page, find the best board to author your question. Here you can see all the different topics.
As you already have this post created, please do not hesitate to leave a comment of your concern and we will address as soon as possible.
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