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user_kgw7df
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Thursday, July 10th, 2025

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how do I activate the preview pane?

Simple question but I can't figure it out since I haven't used Xfinity in quite awhile. 

Thanks!!

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Updated 

2 months ago

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Again

Expert

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32.5K Messages

2 months ago

@XfinityAirelle​ 

 

 
Hi there! Totally understandable — it’s easy to miss if you haven’t used it in a while!

To activate the preview pane in Xfinity Email:

  1. Log in at connect.xfinity.com.

  2. Click the gear icon in the upper-right corner to open Settings.

  3. Under Mail, select Display Settings.

  4. Find the Preview Pane section and choose whether you want it on the right or below your inbox.

  5. Click Save to apply the changes.

Let us know if you run into any trouble — happy to help!

 

There isn't a "Display Settings".

@user_kgw7df 

For a Preview Pane in webmail, click on View in the far right of the icon row.  Choose either Vertical or Horizontal

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EG

Expert

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113.2K Messages

2 months ago

The concern is not "Community Knowledge Base" related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

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XfinityAirelle

Official Employee

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2.9K Messages

2 months ago

 

 
Hi there! Totally understandable — it’s easy to miss if you haven’t used it in a while!

To activate the preview pane in Xfinity Email:

  1. Log in at connect.xfinity.com.

  2. Click the gear icon in the upper-right corner to open Settings.

  3. Under Mail, select Display Settings.

  4. Find the Preview Pane section and choose whether you want it on the right or below your inbox.

  5. Click Save to apply the changes.

Let us know if you run into any trouble — happy to help!

 

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