3 Messages
How Can I Speak To A Human Being In Customer Service?
I have now tried unsuccessfully to be connected to a live human being for 45 minutes on your abomination of a customer help line (800-934-6489).
All I get is some robot/AI reviewing my account (don't need that information) or telling me about some sports channel i don't subscribe to - so wasting my time - only to be offered prompts that loop me back into talking to another robot - are you kidding me?
What [Edited: "Language"] is your company doing in not providing customer service any more?
i have multiple questions and problems that span across all the 'topics' AND exceed those choices provided. my problems need the attention of a human being.
your customers are paying exorbitant fees and they can't get help??? HAVE YOU PEOPLE LOST YOUR MIND?????????
so i repeat - how do i speak to a live agent?
and don't even think of referring me to your website which is even worse.......
so so so so so so angry.
No Responses!