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user_5w4ghe
1st Topic

4 Messages

Wednesday, March 26th, 2025 5:53 PM

Help

I am old school and need to talk to a live person instead of wasting precious time with a bot that doesn’t resolve my questions

Question

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Updated 

20 hours ago

16

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XfinityDemitrius

Official Employee

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1.7K Messages

8 days ago

Hey @user_5w4ghe, Thank you for visiting our official Xfinity Forums Community support page. If you need any assistance, please post your questions here. We also recommend reviewing our Getting Started in the Xfinity Help & Support Forum, Xfinity Forum Guidelines, and Xfinity Forum Acceptable Use Policy to familiarize with the rules and how our support team works. 

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user_5w4ghe

4 Messages

I need and want to speak to a live person on the phone.  So how can we resolve this??

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8 days ago

0

XfinityLinda

Official Employee

 • 

1.7K Messages

@user_5w4ghe You've reached the Digital Care Team, and we're happy to assist here if you'll allow us. We're not bots. Please let us know what is needed. We can help with billing and service issues.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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8 days ago

0

user_5w4ghe

4 Messages

I need to cancel a service payment as I am getting it free as a retired vet

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21 hours ago

0

user_5w4ghe

4 Messages

I applied for fox nation for 1 year free. When I went on tv it wouldn’t sinc so hit subscribe to get into the app.  Help

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21 hours ago

0

XfinityAlfonso

Official Employee

 • 

1.5K Messages

 

user_5w4ghe is this specifically regarding a FOX Nation subscription? We'd love to help in removing this for you if you have it for free elsewhere. 
 
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Like

Reply

20 hours ago

0

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