5 Messages
Favorite Channel Functionality Gone after Updating Streaming app on smartTV
There doesn't seem to be the ability to save and/or view favorite channels anymore. I don't want to have to favorite shows or sports teams. I liked my list of favorite channels.
XfinityJon
Official Employee
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2K Messages
1 day ago
Good morning @user_32k184.
Are you not able to Favorite channels on the Xfinity Stream App in general? Or are you experiencing this on a Mobile device or a TV specifically?
[Username edited to remove personal information]
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LDNJ
New Poster
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5 Messages
17 hours ago
same problem in ios app. updated today. no way to save favorite channels. guide now useless.
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user_x115j2
Visitor
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2 Messages
14 hours ago
I know longer have favorite channels and the channels are all different. I have to search through all the channels now and there are duplicated channels.
1
user_gb7q18
New Poster
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5 Messages
14 hours ago
Yes, this recent app update (2.183.1 on my LG TV) is terrible. The only selection on the Guide is “All Channels” - there is no longer a “Favorites” filter. The “Watchlist” is NOT a substitute!
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user_obe110
New Poster
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9 Messages
13 hours ago
I agree with all users! I am disappointed as a 25 year customer, that Comcast/Xfinity rolls out a streaming app for LG OLED tv and iPad that does not have the ability to save Favorites..an obvious impotent function for convenience and saving time! We already are paying for annual increases greater than our bank savings interest rate, pay raises and inflation. Please repair this ASAP. Do you know the joke about “how many engineers it take to replace a light bulb? I guess we have a new joke to replace it ….. “how many companies does it take [Edited: "Language"] up your streaming?.. Just one….Comcast/Xfinity…😂🤣😆😤
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user_14xsfy
Visitor
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2 Messages
7 hours ago
Please ..please...please..bring back favorites in the updated xfinity TV app...this isbhorrible that each time I want to watch a channel in the 400's or higher that I have to scroll through an entire list starting at channel 2....I had all my upper channel favorite channels saved in my favorites and now there is no way to access them without scrolling from channel 2....its horrible!
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user_hsgsfr
Visitor
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7 Messages
5 hours ago
This has to be, done A, on purpose for $$ reasons or B, an example of total incompetence, [Edited: "Inflammatory"]. What a complete blunder!
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user_4a6r8p
Visitor
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1 Message
4 hours ago
Agreeing with OP and all previous posts. New Xfinity Stream app has zero access to create or view previously selected favorite channels.
I use the app on iPhone, iPad, Roku, and PC.This is a terrible update with seemingly no reason for many of the changes.
At least restore access to favorites asap!
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user_s72nnu
Visitor
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2 Messages
4 hours ago
Yeah don’t like the new Stream app. Hard to get to channels far up in the numbers and they no longer have the Find option. Plus they took away our Favorites on phone device. Don’t like it!
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alawyn
Contributor
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31 Messages
1 hour ago
I have the same complaint (on my iPad Pro). I really liked & counted on the “favorites” functionality so I didn’t have to scroll through such a long list of channels. Please bring it back.
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