equipment

this is getting to the point where  i am considering  truly think ing about not Xfinity any more I called at least`10 times spoke to   Xfinity gents at least  20 times and none o your people   write things down ' I called  in March and   told  your  agent to  cancel my  Xfinity on April 30  not before as  i things to  pay before that  i am moving on the 3oth of April  because  i am moving to  a new address and  I told them that/You see  i have no way of getting  nor the time while moving to  the Xfinity store to return  the equipment or disconnect it   and it  should be  for what  i pay to you  . I want them to  take with them 2 TV boxes and  modem for the  pc I was told they would  come to my apartment building on  April30th to  get heir stuff  from *am to 10 am.   But as  i  get closer to that day and  see whats gooing on  NO one at XFINITY  KNOWS what  GOING ON !!! figures  i have been a xfinity ?Comcast user for years youd think they would bend over   to help all  i ask is please have then come here on the 30th of  april take their  equipment with them  . When  i get to the new apartment  i want  all new   boxes moden m there and  be hooked up   Buecause of  the hastle Xfinity has caused me  i filed a complaint with  the BBB  am not aking much   not being a snot here  Please  comply with this

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