on my xfinity account i just paid 2 pyments and they say credit if i did not ned t pay them do i get a refund please
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Thanks for your payment
Here are the details of your payment:
Account number: Ending in [Edited: "Personal Information"]
Payment amount: $55.46
Payment date: 06/04/2026
Bank account number: Ending in [Edited: "Personal Information"]
Your confirmation number is [Edited: "Personal Information"]
Please note it may take up to 48 hours for your payment to process.
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simpler – sign up for automatic payments.
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As always, thank you for being an Xfinity customer.
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Comcast Cable, One Comcast Center
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Murf1954
Contributor
•
61 Messages
15 hours ago
here is another one i paid but i think maybe i paid too much and please refund if it was paid and i have a credit
Thanks for your payment
Here are the details of your payment:
Account number: Ending in [Edited: "Personal Information"]
Payment amount: $27.73
Payment date: 06/04/2026
Bank account number: Ending in [Edited: "Personal Information"]
Your confirmation number is [Edited: "Personal Information"]
Please note it may take up to 48 hours for your payment to process.
Easily view your balance and pay your bill, plus make your life
simpler – sign up for automatic payments.
View information about your bill anywhere, on any device
Xfinity is committed to providing fast, reliable service.
As always, thank you for being an Xfinity customer.
Be vigilant against fake payment requests. Xfinity will never request a specific payment method such as merchant gift cards, wire transfers, PayPal, Venmo, or Zelle®
THIS IS A SERVICE-RELATED EMAIL
Comcast will occasionally send you service-related emails to keep you informed of service and billing updates, new benefits and features, and other changes to your account.
Please do not reply to this email, it is not monitored. If you'd like to contact us, please visit our website here.
Comcast respects your privacy. For a complete description of our privacy policy, click here.
© 2025 Comcast. All rights reserved.
Comcast Cable, One Comcast Center
1701 JFK Boulevard, Philadelphia, PA 19103
Attn: Email Communications
(edited)
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Murf1954
Contributor
•
61 Messages
15 hours ago
nee to contact a agent please i paid twice and am not sure should have i my need a refund as i p;aid too much
Thanks for your payment
Here are the details of your payment:
Account number: Ending in [Edited: "Personal Information"]
Payment amount: $27.73
Payment date: 06/04/2026
Bank account number: Ending in [Edited: "Personal Information"]
Your confirmation number is [Edited: "Personal Information"]
Please note it may take up to 48 hours for your payment to process.
Easily view your balance and pay your bill, plus make your life
simpler – sign up for automatic payments.
View information about your bill anywhere, on any device
Xfinity is committed to providing fast, reliable service.
As always, thank you for being an Xfinity customer.
Be vigilant against fake payment requests. Xfinity will never request a specific payment method such as merchant gift cards, wire transfers, PayPal, Venmo, or Zelle®
THIS IS A SERVICE-RELATED EMAIL
Comcast will occasionally send you service-related emails to keep you informed of service and billing updates, new benefits and features, and other changes to your account.
Please do not reply to this email, it is not monitored. If you'd like to contact us, please visit our website here.
Comcast respects your privacy. For a complete description of our privacy policy, click here.
© 2025 Comcast. All rights reserved.
Comcast Cable, One Comcast Center
1701 JFK Boulevard, Philadelphia, PA 19103
Attn: Email Communications
(edited)
1
EG
Expert
•
118.3K Messages
3 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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