Disney + bundle

Hello @user_wfmglw we definitley want to ensure you get support with this. Can you please go into more detail on what issue you are having? Our Disney+ Bundle should give you access to Disney+, ESPN+ and Hulu, or Disney+ and Hulu depending on what you sign up for, and eligibility for this is managed directly through Disney. Can you provide more insight to what Disney said the issue was?

I have same issue, Disney sends emails saying I’m being canceled with a link to update payment information. Link is invalid at xfinity

@rhambone1

Hi there! I would love to help.

To get started, please use the chat icon in the upper right to enter Direct Messaging and send us a message with your full name and full address.

 Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "direct messaging" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

Please let me know if you have any questions or run into any problems. 

Thank you, Richard. It is a pleasure to meet you. As an avid Disney Plus watcher, I can understand your frustration and I am here to help in getting this resolved. 

May I also have your Zip Code please?