Visitor

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1 Message

09/12/2026 8:32 PM

Customer service phone number

I want to talk to a live person.  Please give me phone number for cable customer service

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Official Employee

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4.4K Messages

9 days ago

Hey there, @user_ygke66, thanks for reaching out through Xfinity Forums regarding your account. We would be happy to help with your account here on this platform, and we are a team of live agents. How can we help?

Visitor

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4 Messages

I'm having trouble singing into my account. I bought a new iPhone and I am having a problem with old password which comes wrong How can I out in a new password without the use of my old password I I want to receive emails on my iphone to

Visitor

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4 Messages

I want to speck to someone on my iPhone to email address my phone is [Edited: "Personal Information"]

I only receive email on my MacBook air and want to receive on my new iPhone

(edited)

Visitor

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4 Messages

[Edited: "Personal Information"] is the correct number

(edited)

Visitor

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4 Messages

I did not get a reply from you 

Official Employee

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2.8K Messages

@user_qy1sv1 I’m sorry to hear of the issues you're having with your email. I’m glad to know you can receive emails MacBook Air.

I have the steps for you to set up your email address to work with a email program. The link contains steps for different devices, You would want to click on iPhone https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email 

Go to Settings, then tap Apps.

Mail Accounts settings screen in iOS, a step in adding an email account. Tap Mail, then tap Mail Accounts.

Tap Add Account, then enter your email address.

Choose your email provider from the list if necessary.

Follow the prompts and enter your email address and password.

If you see Next, tap Next and wait for Mail to verify your account.

If you see Save, tap Save.

 

Ensure your password is correct.  If you need to reset your email password you can follow the steps in this link https://idm.xfinity.com/myaccount/reset?execution=e1s1  

Please let us know if you need more assistance.

(edited)

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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