Visitor
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6 Messages
Contacting an agent for ongoing problem
How do a contact someone about a problem I have been having for a few weeks. I have had tech people come out but the issue is still not resolved
Visitor
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6 Messages
How do a contact someone about a problem I have been having for a few weeks. I have had tech people come out but the issue is still not resolved
user_d9t4kg
Visitor
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1 Message
16 hours ago
persistent " blackouts" when watching TV 4 phone calls to fix remote - Service agent - replaced Modum/
Placed two extenders in house that aare reading "strong signal" - Blackouts with reboot still happening
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user_af8d3c
Visitor
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1 Message
16 hours ago
What is going on with Xfinity? Constantly losing internet and landline service. Also, we are Diamond Members, been with Xfinity since Jan. 1989 and for the past few years, service is horrible! Also, AI customer service is equally horrible, when we call, AI customer service constantly disconnects phone call. We have been told we get Peacock Plus for free yet, for over a year, we have reported to Xfinity we can not access it. Their Techs said they are stumped, as our account shows we have it but they too, do not know how to help us access Paramount Plus. We are seriously looking elsewhere for our services, as we are paying for services that are not acceptable. They say they have customer guarantee but no one at Xfinity is helpful and again, their AI customer service is a joke.
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