New Poster
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2 Messages
complaint form
Cant call out on verizon
Incoming calls dont work
Verizon says its comcast problem
Comcast techs say its a [Edited: "Language"] contest comcast says its verizon problem.
Use wifi calling by using airplane mode…..sometimes but unreliable.
400$ a month and nobody [Edited: "Profanity"] about fixing it. Nobody! I hold comcast responsible for fixing this [Edited: "Language"] poor service! My wife likes the movie choices but I will cancell my account if its not fixed asap. Dont send a useless tech.
Fix the [Edited: "Profanity"] problem
[Edited: "Personal Information"]
[Edited: "Inflammatory/Language"][Edited: All Caps]
XfinityJeniece
Official Employee
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4K Messages
4 hours ago
Hey there, @david_k1, thanks for reaching out through Xfinity Forums regarding your account. We would be happy to help you with troubleshooting your connection. Can you please send us a Direct Message with your full name and your full address?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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