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user_c12653
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Visitor

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4 Messages

Tuesday, February 22nd, 2022 10:18 PM

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Comcast Settings

I have no idea what this means, "Your ComCast Settings Are Out Of Date" Can anyone tell me what is or means ??Thank You

Question

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Updated 

3 years ago

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XfinityNicolas

Official Employee

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1.1K Messages

3 years ago

Hey @user_c12653, thank you for reaching out to Xfinity Support on our Forums. Usually that just means something needs to be updated. Where are you seeing this message?

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user_c12653

Visitor

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4 Messages

3 years ago

it pops up in my message box, right lower box, things work as seem fime  gives me no option for anything to be done

6

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XfinityNicolas

Official Employee

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1.1K Messages

Awesome, I'm glad it is working out but am sure it is annoying. Is this in the Forums direct message inbox or another message box? Also, do you mind sending a screenshot to make it easier to find out what it is for?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

3 years ago

0

user_c12653

Visitor

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4 Messages

Lowest right hand extreme right corner where I get all messages Small Letter Box

3 years ago

0

CCJosh

New Problem Solver

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452 Messages

We appreciate that information, @user_c12653

Just to clarify, what are you seeing this message on? Is it a computer, cable box, touchscreen, mobile phone or when using our forum or other features? When did you first start noticing it? 

I no longer work for Comcast.

3 years ago

0

Krishud

New Poster

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3 Messages

I receive this message on my desktop monitor

3 years ago

0

XfinityNicolas

Official Employee

 • 

1.1K Messages

Hey @Krishud, thank you for letting us know. When you click on the error message, does it take you to any settings?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

3 years ago

0

user_eb1fc6

Visitor

 • 

1 Message

3 years ago

I receive a notice that my comcast account settings are out of date but I can't find a way to change them. (Windows 10 desk top computer).

2

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XfinityPaula

Official Employee

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1.4K Messages

Hello @user_eb1fc6 Do you have your comcast . net email address set up through outlook on your computer? That is typically when I see this message on my computer. Do you recall changing your password for your Xfinity ID recently? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

3 years ago

0

Again

Expert

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31.5K Messages

@user_eb1fc6​ 

If you are using the Connect website, you should see an Xfinity verification logo next to an email.  If you don't see that,  you can probably bet that that is a spam/phishing email.  Webmail will automatically update and there is nothing you need to do about that.  Ditto with internet and cable tv.

How to tell if an email from Comcast/Xfinity is legitimate
https://www.xfinity.com/support/articles/comcast-verified-email 

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

3 years ago

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