Comcast Seasonal

Yes, when submitting the form the error above is what it shows. I've tried it more than once from Xfinity at home and at work in case it was a wonky DNS issue, but no matter what I get the error above..

@tims155 Thank you for trying multiple times. I'm sorry that it's not budging for us. I know self-service is the preferred way, but since it's not working for the account, there may be something specific to the account causing the issue. I would love the opportunity to help and figure out why this is failing for us. 

Please send us a direct message with your name and service address. From there, I will send a code for verification and dig into the error to help find the correct resolution. 

To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. 
Click "Sign In" if necessary
Click the "direct messaging" icon or https://comca.st/3J0ir1l
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

Thanks. I'll try this when I have some time. I was going to mess around with it during work lunch today, but the Comcastseasonal.com page is just spinning and not loading today.

@tims155 Are you signed in to your account when you try to visit the seasonal page? Were you recently on a seasonal plan? I'm very happy to help with your request to add seasonal, and I can check the system to see what is causing the site to not load for us.