Hello @user_194l8g thanks so much for taking the time to reach us on Xfinity Forums! Are you signing directly into Peacock when encountering this error? We do have a specific process for redeeming the free/included Peacock services. Can you review the Forums Post we've created on this, follow these steps, and let us know if this works for you?
Great! That's good to hear! Are you able to access Peacock successfully when using that link information? Xfinity Peacock Activation should direct you to Peacock, and if you're signed in with your Xfinity ID/password will redirect you to Peacock .
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Good morning, @user_194l8g! Would this be the first time you are trying to log in?
(edited)
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityAlfonso
Official Employee
•
1.6K Messages
1 year ago
Hello @user_194l8g thanks so much for taking the time to reach us on Xfinity Forums! Are you signing directly into Peacock when encountering this error? We do have a specific process for redeeming the free/included Peacock services. Can you review the Forums Post we've created on this, follow these steps, and let us know if this works for you?
Activate Your Peacock Premium Plan – Update from Xfinity
8
0