cancellation

I need to cancel my internet. Give me online option as I'm travelling out of the country. The phone call at customer center does not let me put through to your agent.

Responses

Oldest First

Selected Oldest First

EG

Expert

•

118K Messages

4 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

0

XfinityJorge

Official Employee

•

3K Messages

4 hours ago

user_8tpzpd Hi there! Thanks for using our Forums and our team is here to help you make the changes you need. We got your back and are happy to assist you. To get started can I get your name and service address?
To send a "direct message" / "private message" message to Xfinity Support:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
• As you are typing a drop-down list appears. Select "Xfinity Support" from that list
• An "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

0

Customer Service

user_8tpzpd

cancellation

EG

XfinityJorge

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