Cancel HBO Max!!

I’ve been trying to cancel my HBO subscription for the past three days now. Xfinity guidance tells me to cancel through my flex tv and then flex tv tells me I need to go through Xfinity. So which one is it bc I’m literally going in circles here. Huge flaw, frustrating and impossible, yet with one click I can subscribe.

Responses

Oldest First

Selected Oldest First

Accepted Solution

XfinityJustinM

Official Employee

•

326 Messages

2 months ago

Hi @user_kijgq6 , subscriptions sure are easy to sign up for these days. With the amount of options that we have to sign up for these services, it can be a little hard to pinpoint how to cancel these services depending on the path you took to sign up. One of the easiest ways to manage your subscriptions with Xfinity is by visiting xfinity.com/yoursubscriptions, you should be able to locate your HBO subscription here and cancel it.

Please let me know if taking this route helped! 😀

2

U

user_kijgq6

Visitor

•

2 Messages

Omg thank you 😄!!! The direct link didn’t work but I was able to access it by opening a new browser and typing it in.

Like

Reply

2 months ago

0

XfinityRaf

Official Employee

•

1.2K Messages

You're welcome! Glad you were able to cancel your subscription after opening up a new browser window. If you need anything else, please submit a new post, and we will be there to assist. Have a great rest of your day!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

Like

Reply

2 months ago

0

Customer Service

user_kijgq6

Cancel HBO Max!!

XfinityJustinM

user_kijgq6

XfinityRaf

New to the Community?