Cable line removal

Hi, I recently had the technician come out and say that I needed to remove a lot of the old and disconnected lines as I have 5 to 6 of them that are no longer working. He said I could schedule that customer support. Are you able to help me get this scheduled?

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XfinityFrank

Official Employee

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2.1K Messages

2 years ago

Hi there, @bptight0! Thanks for reaching out to us here on the Community Forum! Are we referring to lines on the outside of your home or inside?

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bptight0

Visitor

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2 Messages

Not inside. The cable lines running from outside the house to the power lines. The technician said there were multiple lines that were dead and should probably be removed.

2 years ago

0

CC_Armand

Official Employee

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2.4K Messages

We are glad to take a closer look at this for you @bptight0. Please feel free to shoot us a private message with your details so that we can get started.

To send a "direct message" / "private message" message to Xfinity Support:

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2 years ago

0

Customer Service

bptight0

Cable line removal

XfinityFrank

bptight0

CC_Armand

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