Visitor
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1 Message
Brand New Address
My house address is about a year old, but it isn’t showing in your system (or anyone else’s for that matter).
How do I get service at my house?
Both of my neighbors have Xfinity, so I’m quite sure I am in your service area! Please help me?!
XfinityJustinM
Official Employee
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885 Messages
22 hours ago
Greetings,
Thanks for joining our subreddit community. Please keep in mind that sending unsolicited private messages to an Official Employee of the Xfinity Help & Support Forums, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. This just helps other members of the community with similar issues to find the answers they need.
We'll likely need to reach out to our construction team to determine if your address is serviceable, and just a heads up we may need a utility bill to complete the process. Since we will be working with personal information here, I will follow up with you in the direct message conversation that was created.
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