Big Ten Network Blackouts

We already have Big 10 network subscription added to our Xfinity programs, and now we are told we cannot see Oregon games?   So does that mean that Xfinity and Big 10 are liable for a lawsuit?

@XfinityAngie​ You did not answer the question.  You sympathized, but did not answer the question about paying for a product and not getting the services as promised.

Hello @user_v12xfl  Some games exclusive to Big 10 Network for several college teams are not available through Xfinity or Comcast Business at this time.

Xfinity simply said does not have the rights to air games involving University of California Los Angeles (UCLA), University of Oregon (UO), University of Washington, and University of Southern California (USC). 

It's possible to watch most of the affected games on other channels, networks, or streaming platforms.

Our apologies for any frustration this may have case anyone. I know it's an inconvenience as you're unable to watch the games you really want to see. 

YouTube TV has Big Ten Network and you can try it for free.  Instead of Comcast taking our money for a subscription to the channel and then making a bunch of excuses of why they cannot show the games.  [Edited: "Solicitation"].

I know these [Edited: "Inflammatory"] will delete this post just like the one on Friday night, but I don't care.

Hi @Stump99  Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Big Ten network. I would be more than happy to offer my assistance looking into this further for you.

We do not have any updates on the broadcast schedule yet. The Big Ten Network is subject to market availability and changes will be communicated through Xfinity bill statement messages. I would keep an eye on the guide and check if there is a channel that is playing the games. This is the most up-to-date information we have at this time. 

The Seattle Times reported and confirmed this story and noted that Direct TV will be carrying the games. I in the Seattle area and had to pay for the Big Ten Network for years so I could watch Illinois football and basketball. We received the Pac 12 Network for free, while my midwestern friends received the Big Ten Network for free (no blackouts). I continue to pay for Big Ten but with UW now in the Big Ten, I am blacked out from receiving UW games, even though I am paying for the network. Absolute rubbish and a bit of flim flam from Comcast to take my money and not deliver. I have been a customer since Jan 1989, starting to reconsider.

Hey there, Cold2, thanks for reaching out through Xfinity Forums regarding The Big 10 Network. We truly appreciate you being a longtime Xfinity customer! At this time, we do not currently have the rights to games for the following teams, 

• University of California Los Angeles (UCLA)
• University of Oregon (U of O)
• University of Washington (UW)
• University of Southern California (USC)

We apologize for this inconvenience. Most of the games for these universities may be available on other channels, networks, or streaming platforms. You can say the name of the school in your remote to see the viewing options available. 

Easy to say they may be available, the University of Washington is not on the Big Ten Network today for us and the rest of the West Coast as of this writing and that is the only network carrying the game. I subscribe and pay for the Big Ten Network via Comcast and Comcast is not airing even though it is the only game on that channel at 8 PM PST tonight. If it is not free for those not paying for the Big Ten Network, I would somewhat understand but I am paying for it and not receiving it, so Comcast is not delivering for services paid.

Comcast/xfinity and customer service are complete polar opposites.  As soon as my contract is up I am out for good.

I did that but the Customer Service person was in a call center [Edited: "Inflammatory"] who was completely clueless about what I was talking about. He finally told me to contact Comcast via abuse@comcast.com but I have not heard back after five days.

@user_dyrrvc​ I will second your feelings in the "Edited" comments that I'm sure you made! The absolutely lame suggestion to check for the games on other channels, networks or streaming platforms is astonishing.

Why are the west coast team games only on the non he channel on the east coast, no he here

[Edited: Inflammatory.  Comcast wants more money to show the games in the four new Big Ten markets. 

 I cannot wait until my contract is up as I will be cancelling all services and moving over to Astound.

@jwehr1 We appreciate your time in reaching out to us here on our Xfinity Forums. I know how important it is to be able to view the sports you love. We offer a range of alternative content that may offer similar viewing options. Peacock, ESPN, Fox Sports 1, and CBS Sports Network offer a wide variety of sports programming. You can also say “sports” into your Xfinity Voice Remote to find other sports programming.