U

Visitor

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1 Message

Saturday, July 12th, 2025 4:05 PM

Auto pay

Would like to cancel it. It was mistakenly added to my account without my authorization 

Official Employee

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2.3K Messages

9 hours ago

 

user_7rn3xj Hello there! Thanks for using our Forums and allowing our team to help you out in open over this platform. We understand that you would like to make some changes to preferred payment method and we are happy to guide you in the right direction. Please visit https://www.xfinity.com/support/articles/setting-up-auto-payments and you will see the detailed steps with images on how to turn off those automatic payments. 

 

(edited)

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