Hi there, @user_lnqefb Oh no, I'm truly sorry for the inconvenience with you not being able to activate your bundle for Netlfix, Peacock and Apple TV+. Please go to Click Activate now from the email you receive. You can also go to xfinity.com/yoursubscriptions directly. You’ll be prompted to sign in to your Xfinity account. Enter your Xfinity username and password, then click Let’s go. You’ll reach our Subscription Hub, where you can easily activate and manage your streaming subscriptions. Click Activate next to the subscription service you want to activate. If an activate option doesn’t appear next to the streaming service, your service has already been activated and you’ll just need to sign in to the app to start streaming. You'll receive a confirmation message that you're leaving Xfinity to activate your subscription. Confirm you want to activate, then follow the steps below. For step-by-step instruction you can go to https://es.xfinity.com/support/articles/streamsaver-offers-overview which will walk you through each step.-Richard
I have similar problem. I subscribed to the Xfinity Streamsaver bundle. I was able to activate Netflix and Peacock. But Apple TV, it goes in circles the web site (activate) literally goes in circles and never gets me the page to activate.
If you go to xfinity.com/yoursubscriptions that gets you to Spanish page and if you get the translate to English, it gets to the same "Activate" page. No use.
Hey there, NashNari, thanks for reaching out through Xfinity Forums regarding your issues with Apple TV+. We want to get this working for you. I have been watching Severance on Apple TV and it is so good! Are you new to Apple TV or did you have a subscription before enrolling in the streamsaver?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I do not understand having to do all of this when I have been at the Xfinity store four times in three weeks. I had the bundle of Peacock, Netflix, and appleTV and live stream. I can only see Peacock again today. I was at the Xfinity store yesterday!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! What is wrong with the company that you can't make this easier. My neighbors and I are having the same problem. I have now been charged twice! Excuse me, but I have been without these channels THAT i HAVE PAID FOR for two weeks. I want a refund for these times.
user_75jyd8 Thanks for posting on our community forums. What services are you trying to activate?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Hi, I work in Comcast Maintenance, and I need assistance and instruction on how to sign in to Xfinity Netflix, Apple TV, and Peacock. Will you please provide instructions as to what Xfinity email address or user name to provide to the site to sign in to each site individually? Thank you for your time
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
@user_u5ao0u Welcome to our community forum! Thank you for reaching out so we can help you watch your favorite streaming content on your TV instead of your phone screen :). What does your TV setup look like? Do you have an Xfinity stream box or cable box hooked up to your TV? What is the make and model of your TV?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Jodeb1911 Hello and thank you for reaching out via our Xfinity Community Forums today!
It's frustrating when you expect something to be included in your new plan and it's not working as expected with Netflix and Apple TV. I'd be happy to take a look into this for you and see what's going on.
Could you please send me a direct message with your full name and service address? Once I have that information, I can access your account details and investigate why you're still being asked to pay for those services. Let's get this sorted out for you!
To send a "Direct Message" message:
Click "Sign In" if necessary
Click the "Direct Messaging" icon at the top of the page (it looks like a text bubble)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityRichard
Official Employee
•
1.8K Messages
5 months ago
Hi there, @user_lnqefb Oh no, I'm truly sorry for the inconvenience with you not being able to activate your bundle for Netlfix, Peacock and Apple TV+. Please go to Click Activate now from the email you receive. You can also go to xfinity.com/yoursubscriptions directly. You’ll be prompted to sign in to your Xfinity account. Enter your Xfinity username and password, then click Let’s go. You’ll reach our Subscription Hub, where you can easily activate and manage your streaming subscriptions. Click Activate next to the subscription service you want to activate. If an activate option doesn’t appear next to the streaming service, your service has already been activated and you’ll just need to sign in to the app to start streaming. You'll receive a confirmation message that you're leaving Xfinity to activate your subscription. Confirm you want to activate, then follow the steps below. For step-by-step instruction you can go to https://es.xfinity.com/support/articles/streamsaver-offers-overview which will walk you through each step.-Richard
1
NashNari
1 Message
3 months ago
I have similar problem. I subscribed to the Xfinity Streamsaver bundle. I was able to activate Netflix and Peacock. But Apple TV, it goes in circles the web site (activate) literally goes in circles and never gets me the page to activate.
If you go to xfinity.com/yoursubscriptions that gets you to Spanish page and if you get the translate to English, it gets to the same "Activate" page. No use.
1
0
user_6lmz41
1 Message
3 months ago
Goes directly to Spanish and that does not help me I need ENGLISH
2
0
user_mq08er
2 Messages
2 months ago
I do not understand having to do all of this when I have been at the Xfinity store four times in three weeks. I had the bundle of Peacock, Netflix, and appleTV and live stream. I can only see Peacock again today. I was at the Xfinity store yesterday!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! What is wrong with the company that you can't make this easier. My neighbors and I are having the same problem. I have now been charged twice! Excuse me, but I have been without these channels THAT i HAVE PAID FOR for two weeks. I want a refund for these times.
0
0
user_75jyd8
1 Message
29 days ago
Please help me activate
4
0
user_u5ao0u
1 Message
9 days ago
I Have Netflix,Apple,& Peacock On My Phone...I
Want Them On My TV screen....Not Phone...Can You Please Help Me
1
0
Jodeb1911
Visitor
•
1 Message
3 days ago
When I go to the TV Netflix and Apple still want me to pay, but it should be part of my new plan
1
0