Skip to main content
user_3ulwm1
1st Topic
1st Like
Stamp of Approval

Visitor

 • 

6 Messages

Wednesday, April 1st, 2026 12:36 AM

Closed

ABC channels

When will ABC channels return?  I will be switching to another cable, internet, and phone company if they do not return.  I have been a valuable, loyal customer for over 20 years.  This is a horrible decision and you will lose many, many customers.

Question

 • 

Updated 

2 months ago

1.9K

13

This conversation has been merged. Please refer the main conversation:

Scripp’s

Oldest First
Selected Oldest First
XfinityVictor

Official Employee

 • 

2.2K Messages

2 months ago

 

user_3ulwm1 Hello, can you describe what is going on when tuning into the ABC channels?

 

1

0

Brittbby_92

Visitor

 • 

2 Messages

I pay almost 400 dollars a month and channel 7 ABC isn't working and they don't know when it will come back this is so unprofessional and just inferiorating. How long is this suppose to last ?? So what are millions of us supposed to do ? Switch cable company's ugghh I WANT ANSWERS 

2 months ago

0

Again

Expert

 • 

34.3K Messages

2 months ago

@user_3ulwm1 

When will ABC channels return?  I will be switching to another cable, internet, and phone company if they do not return.  I have been a valuable, loyal customer for over 20 years.  This is a horrible decision and you will lose many, many customers.

Are you seeing a banner on your tv about Comcast being in negotiation with ABC?  If so, you'll just have to wait it out.  They will eventually come to an agreement and your ABC channels will return.

2

user_tfdeyq

Visitor

 • 

2 Messages

I will wait it out just like they can wait for my next payment

2 months ago

user_8lend1

Visitor

 • 

6 Messages

No payment, no cable. They will shut it off lickity split. That's how they roll.

2 months ago

0

user_nzdtvv

Visitor

 • 

2 Messages

2 months ago

Unreal! As much as we pay. They wonder why they lose so many customers! This is disgusting. Time to cut the cable!!!

4

user_4e9646

Visitor

 • 

4 Messages

I agree if this doesn’t get fixed soon I’m going back to Verizon. 

2 months ago

0

user_8lend1

Visitor

 • 

6 Messages

I agree. I have had Comcast/Xfinity for over 40 years. I keep paying more each year ($370.00 currently, monthly), and they keep reducing the number of channels. So frustrating. What used to be included now has to be streamed and paid extra for. I kept Comcast for my 90-year-old mom; she is familiar with it and knows how to navigate it. Now she is missing her ABC programming.  She is going to have to learn to use Hulu or YouTube because I am over being gauged monthly. They did the same with Altitude; they never got it back in the lineup. The only thing Xfinity is interested in is its bottom line. Sad.

2 months ago

0

XfinityMartyR

Official Employee

 • 

3.3K Messages

 

user_8lend1 Thanks for reaching out, and providing your feedback. You can find more information about the change here: E. W. Scripps Programming Agreement Expired

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

2 months ago

0

user_8lend1

Visitor

 • 

6 Messages

I don't need more information about the change. I understand the problem. I need it fixed without an increase in my monthly bill.

2 months ago

0

user_u13u68

Visitor

 • 

8 Messages

2 months ago

until they bring back ABC we should be given free access to Hulu

This comment has been converted into a post

8

user_rb31vf

Visitor

 • 

4 Messages

2 months ago

I am super upset.  We also have been a local Comcast/Xfinity customer for years and now don't get to watch our favorite channel - ABC.  I want a credit. You charge exorbitant fees and just charged me $102 two days ago.  I want my money back!   

2

XfinityLinda

Official Employee

 • 

2.5K Messages

@user_rb31vf  Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the entertainment you love, and a number of reasonable offers have been made that they haven’t accepted. Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers. I know unexpected changes to your TV lineup can be frustrating, and I apologize for any inconvenience. For more information, visit https://www.xfinity.com/programmingchanges.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

2 months ago

0

user_rb31vf

Visitor

 • 

4 Messages

@XfinityLinda​ - [Edited: "Language"].  You all will loose millions of customers because of this.

(edited)

2 months ago

0

user_as1nh0

Visitor

 • 

2 Messages

2 months ago

I’m a Michigan customer and lost ABC if it doesn’t come back soon you will lose a customer and many more.

2

0

user_2nddh4

Visitor

 • 

2 Messages

I agree I have been a Comcast’s/xfinity customer over 20 yrs and prices are always going up. If I don’t get my channel 7 by next week and am cancelling your service and you better not think about charging me for early cancellation 

2 months ago

0

XfinityFrank

Official Employee

 • 

2.3K Messages

Hi there, @user_2nddh4. Thanks for your feedback. We understand your frustration and are hoping for a positive resolution to this situation.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

2 months ago

0

user_mje1cr

Visitor

 • 

2 Messages

2 months ago

We should not have to ask for a credit.  The company should do it on there own. You sure take your monthly payment right on time. I will be looking for a new company if it doesn't come back soon. I feel all your customers should get some kind of credit. Not a ten dollar credit. The company had to know the contract was coming up. Should had be figured out before it ran out.

0

user_9y1ffg

Visitor

 • 

2 Messages

2 months ago

I also will be searching for other options if abc is not available.

1

0

XfinityKei

Official Employee

 • 

2.4K Messages

@user_9y1ffg Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the entertainment you love, and a number of reasonable offers have been made that they haven’t accepted. Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers. I know unexpected changes to your TV lineup can be frustrating, and I apologize for any inconvenience. For more information, visit https://www.xfinity.com/programmingchanges.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

2 months ago

0

user_h927dz

Visitor

 • 

4 Messages

2 months ago

Is xfinity working on resolving this problem with my ABC channel, I’m missing so many shows and am very frustrated, I’m sure  many of us will have to switch cable companies if this problem isn’t resolved soon.

0

0

user_s3ianc

3 Messages

2 months ago

I will also withhold payment unless comcast extends a decent discount for channels I pay for but do not receive.

1

0

XfinityFrank

Official Employee

 • 

2.3K Messages

Hello, @user_s3ianc. We are hoping for a positive outcome for this situation. I do not have any news about discounts at this time. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

2 months ago

0

user_zlqavg

Visitor

 • 

2 Messages

2 months ago

As an almost 40 year customer who is now paying $337.89 for the old Triple Play version of premium cable, internet and land line which doesn’t even include Cinemax or MGM+, I find the statement from Comcast “…programming, but only with fair pricing, terms, and conditions for customers”-Laughable. Comcast’s indifference towards both newer and legacy customers would suggest you are only interested in fair pricing for your corporation, not your customer. Please at least be honest. Gaslighting your customer base is not the path to success here. I agree with previous comments. Financial compensation to each and every customer experiencing the consequence of Comcast’s decision to play chicken with E.W. Scribbs should be offered without request. I’m giving this situation until the end of the week to reach a resolution. If not, I will expect Comcast to step-up and do the right thing, credit the customer or lose my business.

0

0

forum icon

New to the Community?

Start Here