user_m1m21's profile

Visitor

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2 Messages

Thursday, September 7th, 2023 7:41 PM

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50 percent off?

I got a text today saying this is last day for 50 percent off. I believe it’s spam, so I haven’t called.  Is this legit ?

This conversation has been merged. Please refer the main conversation:

Did I Get A Scam/Spam Xfinity Sales Call?

Official Employee

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2.7K Messages

2 years ago

Good afternoon, and thank you for reaching out about the text you received @user_m1m21! You did the right thing by not responding and reaching out to us directly instead. This sounds like a recent scam that we are aware of which you can find here@Again gives some great information on how to report scams to the FTC. 

Our Customer Security Assurance Department also does a great job tracking scams. You can see information on known scams on our Alerts page. Then this is the Contact and Reporting Instruction page.

Gold Problem Solver

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26.3K Messages

2 years ago

@XfinityRay: The "Alerts" and the "Contact and Reporting" links you posted do not work for those who do not have access to Comcast's internal network. The publicly accessible links are https://internetsecurity.xfinity.com/help/alerts and https://internetsecurity.xfinity.com/help/report-abuse.

Please avoid posting links which customers cannot access.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

(edited)

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