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user_8qf4jh
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Thursday, August 7th, 2025

$1 movie night

I’m a Platinum Rewards member here to ask why I didn’t receive the $1 Movie Night offer this month (August ‘25)?

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Updated 

4 days ago

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EG

Expert

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112.8K Messages

17 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityGabriel

Official Employee

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2.5K Messages

17 days ago

 

user_8qf4jh, HI there! Thanks for taking the time to reach out. We are truly grateful for your loyalty as a Platinum Rewards member. I can understand the concern with recieving those $1 Move Night offers. You've certainly reached the right place for help. In reviewing the monthly rewards for August, I have confirmed that these rewards aren't available this month. I would happy to check on the rewards that are available for your account this month. To get started, please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon in the upper right page of our forum page.

 

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user_4fbf85

Visitor

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3 Messages

That's almost the only "reward" I use. 

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15 days ago

boldiczar

New Poster

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3 Messages

Same here. There is never anything else useful there even at Platinum level!! Useless!

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5 days ago

user_wbgra0

Visitor

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1 Message

14 days ago

Me too!  Very disappointing.  A bunch of worthless sweepstakes offers.  

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user_g31pov

Visitor

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1 Message

9 days ago

It had become almost worthless when all the newer releases went from 5.99 to 9.99 anyway.  Xfinity's reward program is a complete joke, the dollar movie night was the only reward even worth using.  On top of that my bill just keeps increasing.  

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XfinityBenjaminM

Official Employee

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2.4K Messages

 

user_g31pov Hello! Thank you for reaching out to us here on our Community Forum. We are sorry to hear that you're having issues with our Rewards Program, and we'll be happy to see what we can do about your increasing bill. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

Click "Sign In" if necessary

 • Click the "Direct Message" icon (upper right corner of this page)

 • Click the "New message" (pencil and paper) icon

 • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

 • Type your message in the text area near the bottom of the window

  • Press Enter to send your message


 

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9 days ago

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user_2la4jz

Visitor

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1 Message

Yup, time to move on....terrible 

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4 days ago

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