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user_8qf4jh
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Thursday, August 7th, 2025

$1 movie night

I’m a Platinum Rewards member here to ask why I didn’t receive the $1 Movie Night offer this month (August ‘25)?

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13 hours ago

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EG

Expert

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113.3K Messages

1 month ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityGabriel

Official Employee

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2.6K Messages

1 month ago

 

user_8qf4jh, HI there! Thanks for taking the time to reach out. We are truly grateful for your loyalty as a Platinum Rewards member. I can understand the concern with recieving those $1 Move Night offers. You've certainly reached the right place for help. In reviewing the monthly rewards for August, I have confirmed that these rewards aren't available this month. I would happy to check on the rewards that are available for your account this month. To get started, please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon in the upper right page of our forum page.

 

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user_4fbf85

Visitor

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3 Messages

That's almost the only "reward" I use. 

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1 month ago

boldiczar

New Poster

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3 Messages

Same here. There is never anything else useful there even at Platinum level!! Useless!

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26 days ago

user_wbgra0

Visitor

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2 Messages

1 month ago

Me too!  Very disappointing.  A bunch of worthless sweepstakes offers.  

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user_g31pov

Visitor

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1 Message

29 days ago

It had become almost worthless when all the newer releases went from 5.99 to 9.99 anyway.  Xfinity's reward program is a complete joke, the dollar movie night was the only reward even worth using.  On top of that my bill just keeps increasing.  

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XfinityBenjaminM

Official Employee

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2.4K Messages

 

user_g31pov Hello! Thank you for reaching out to us here on our Community Forum. We are sorry to hear that you're having issues with our Rewards Program, and we'll be happy to see what we can do about your increasing bill. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

Click "Sign In" if necessary

 • Click the "Direct Message" icon (upper right corner of this page)

 • Click the "New message" (pencil and paper) icon

 • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

 • Type your message in the text area near the bottom of the window

  • Press Enter to send your message


 

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29 days ago

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user_2la4jz

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1 Message

Yup, time to move on....terrible 

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24 days ago

user_97t156

Visitor

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2 Messages

19 days ago

Absolute <Edited: Language>. I can't believe this 

(edited)

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user_97t156

Visitor

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2 Messages

19 days ago

The only reason I even look at my rewards section 

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XfinityRay

Official Employee

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3.2K Messages

Thank you for sharing that you look forward to the $1 movie nights, user_97t156. From my understanding, the Xfinity Rewards team is working on the movie Rewards and we hope to see that brought back again soon. 

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19 days ago

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user_wbgra0

Visitor

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2 Messages

18 days ago

Xfinity used to offer a $1.00 movie rental up to $5.99 once per week for Platinum rewards members and we used it often and then they dropped it to once every month and now for the month of August they took that away as well.  It was the only reward my family ever used other than a few good freebies at the beginning of the rewards program.  We don’t want or need useless sweepstakes offers that fill up our email addresses with useless spam after those companies sell our email address domains to other companies soliciting useless offers we are not interested in.  So yes, i agree with the comments from others that it’s no longer worthwhile.  Not even worth signing in anymore.  

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XfinityDemitrius

Official Employee

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2.2K Messages

Hey @user_wbgra0. Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to visit and leave your feedback regarding the $1 movie rental. Having that option was amazing as it allowed me to watch new movies and a quick and easy date night.

Currently, we are no longer offering that specific Xfinity Reward or have details if it may return in the future.  

We do have some other awesome rewards coming such as Call of Duty video game beta access, recently had some gift cards available from retailers such as Gamestop, discounts, and more. 

We appreciate you being a part of our Xfinity community and will be sure to pass along your feedback. You never know, it can be added again in the future.

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17 days ago

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user_syq5rm

Visitor

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1 Message

13 days ago

Agree with everyone else that the $1 movie rental was the only decent reward for Xfinity. Why can't they just say if or when it will be back?

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XfinitySeth

Official Employee

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494 Messages

Hello user_syq5rm! I loved the $1 movie night myself, so I get where you're coming from for sure. We're not offering the $1 movie night at this exact time, but there's always a chance it could show up in future rewards. Your feedback goes a long way in getting certain rewards out the door, so to make sure you don't miss out, stay locked to xfinity.com/rewards 👍

 

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13 days ago

0

user_qgv5lz

5 Messages

10 days ago

Completely agree with these comments. The so called "rewards" being offered now are a joke. Sweepstakes entries are NOT a reward. Not everyone cares about some stupid video game either. Xfinity just keeps getting worse and worse. 

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XfinityJon

Official Employee

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513 Messages

 

user_qgv5lz I will certainly bring your feedback regarding Xfinity Rewards forward. Your feedback is important to us. 

 

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10 days ago

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wle72

Visitor

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1 Message

9 days ago

Same! Very disappointing!!

1

XfinityJon

Official Employee

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513 Messages

We always take our customer's feedback seriously, I will make sure to bring this forward in our meetings. We do have surveys to, for customers to provide feedback, and continue to take that on board.

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7 days ago

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user_vwxm9d

Visitor

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1 Message

6 days ago

Absolutely agree.  I don't like any of the other rewards and I don't play video games.  They need to bring this back.  Bad Customer Service move, Xfinity!

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user_jvmkk2

Visitor

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1 Message

4 days ago

Why have l NOT been offered $1 movie in August & September 

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XfinityAirelle

Official Employee

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2.9K Messages

 

user_jvmkk2

Thanks for reaching out about this. The $1 movie offers are one of the rotating perks in the Xfinity Rewards program, but they aren’t available to every member every month. Rewards can vary based on your membership tier, account history, and availability at the time.

 

If you haven’t seen the $1 movie perk in August or September, it simply means it wasn’t part of the offers available to your account for those months. New rewards are added regularly, so we recommend checking back often at xfinity.com/rewards to see the latest offers available to you.

 

We know those $1 movies are a favorite, and we’ll be sure to share your feedback with the Rewards team.

 

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4 days ago

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AJY

New Poster

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3 Messages

Now the latest message is implying that it’s not offered to my account but maybe to others I’m at the highest tier, what a sad joke I’m tired of signing in for nothing

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3 days ago

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L1ngus

Contributor

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281 Messages

3 days ago

All these official Xfinity support answers regarding the missing $1 Movie Night reward are a complete joke. Your fake concern is disrespectful at best. Shame on you.

2

XfinityJon

Official Employee

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513 Messages

Good evening. I do assure you, we take customer feedback seriously, and we do bring that forward in our regular meetings. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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3 days ago

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