3 Messages

Monday, September 25th, 2023

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Xfinity stopped paying Netflix

Xfinity stopped paying my Netflix so it was cancelled and now to reinstate I would have to sign up as a new customer.  The only issue is, in the US, Netflix got rid of the basic plan in August 2023 so I would have to pay for the new standard plan.  Xfinity has washed their hands of this, I never requested my Netflix be cancelled or a change to my bill.  I’ve had Netflix through Xfinity since 2016 when they offered it to all customers.  Has anyone else experienced this and gotten a resolution???

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