Visitor
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3 Messages
Xfinity Rewards Peacock Offer
I recently received this email from Xfinity....
Enjoy Peacock Premium at no extra cost with Xfinity Rewards
As a special perk of being an Xfinity Internet customer and Diamond or Platinum member of Xfinity Rewards, you can now get Peacock Premium by signing into your account and redeeming your reward.
I followed the links in the email, but it never took me to the page to activate the offer. I also checked all offers on the Rewards page and did not see this. The Chat function was pretty useless with generic answers. Any suggestions you might have will be appreciated.
XfinityAldrik
Official Employee
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1.5K Messages
1 year ago
Thank you for reaching out to us and for verifying the steps you have taken @rsz93! Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
See https://comca.st/3KQF8q9 for an example.
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