1 Message
Xfinity blocking sound on Newsmax
3rd attempt to post
customer service no solution to fix sound
posting to social media
1 Message
3rd attempt to post
customer service no solution to fix sound
posting to social media
Andyross
Gold Problem Solver
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7.9K Messages
3 months ago
What do you mean by "blocking sound"? For X1 boxes, you need to make sure the audio channel is set to default. I no longer have an X1 box, but I think if you hit up-arrow to show the timebar, there are several icons to the left. One is for audio channel.
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XfinityMarcos
Official Employee
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1.7K Messages
3 months ago
Hello user_z00h06, we never block the sound on any of our networks, but I can understand how annoying that would be to deal with. I'd love to work with you more and help get your audio issue resolved. Are you only having the audio issue on the one network, or are you able to test other networks?
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strickt
Visitor
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5 Messages
2 months ago
They seem to be blocking because of Newsmax’s conservative language
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user_u8r0k9
1 Message
1 month ago
I too am having no sound on Newsmax. I checked volume settings. I had notice no problem earlier today or yesterday. Today is a bigger news day so I am News surfing to get all the details about the hostage release.
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