Would Like a List of Channels I subscribe to ("Limited Basic" and "Expanded Basic" Subscription)

I've read this thread (https://forums.xfinity.com/conversations/channels-and-programming/can-i-get-a-list-of-only-the-channels-i-subscribe-to/621d414faa6a0b79e96255c8) and followed links provided by Xfinity in other threads, but have yet to find a list detailing the contents of the two packages I am subscribed to. There are lists of channels in packages with names I am not familiar with.

Of note, one can view the Xfinity Guide on TV, and filter on "Free to Me" (Ha!), presumably the Guide now showing you only want you are paying for (Free!), but if you access Xfinity Streaming on your PC, that option doesn't seem to be available, at least from my search.

Quite frankly, the difficulty one encounters --- my first hurdle was finally understanding the Xfinity website basically is inoperable if you use Firefox -- in simply finding out what one is paying for is both inexplicable and inexcusable.

Responses

Accepted Solution

CCErika

Problem Solver

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339 Messages

2 years ago

Curmudgeon101 Hello! I appreciate you taking the time to reach out to us here on Forums!

The different interfaces/browsers could be causing the web portal to come up differently, especially after new updates. Have you tried reaching out to Firefox to make sure your browser is up to date and that there are no issues?

Check out these links below and let me know if that helps:

https://www.xfinity.com/support/articles/xfinity-connect-supported-browsers
https://www.xfinity.com/support/articles/requirements-to-run-xfinity-internet-service

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Curmudgeon101

Contributor

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20 Messages

@XfinityErika Thanks! Now, how do I see a list of the channels I am paying for in the Basic and Expanded Basic group. My bill also refers to this as "Standard + More." Looking for a simple list, not one containing all channels I might choose from, or access with additional cost.

2 years ago

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CCAshley1

Official Employee

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746 Messages

You may use the Xfinity Assistant within the Xfinity App. The icon will be on the top right of the main screen.It looks like a texting bubble. Once selected you can type "channel Lineup". It will have your go through the prompt and bring you to a page to sign in, if you haven't already. Once you input/select your address, you will be able to see your channels.

I no longer work for Comcast.

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2 years ago

0

Curmudgeon101

Contributor

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20 Messages

How do I do the same from my PC?

2 years ago

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XfinityAnthonyT

Official Employee

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1K Messages

Use this link but be sure to log into your account first! https://www.xfinity.com/stream/listings

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

2 years ago

0

Curmudgeon101

Contributor

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20 Messages

@XfinityAnthonyT This is precisely why I posted this question. I began here, signed in:

https://www.xfinity.com/stream/

Then I posted the link you provided. I got a very long list of channels. Just selecting one from that list, I read "This Channel Requires an Upgrade."

What I would like to see is a list of EXACTLY AND ONLY the channels I am paying for, and on my PC. Thanks.

2 years ago

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Channels and Programming

Curmudgeon101

Would Like a List of Channels I subscribe to ("Limited Basic" and "Expanded Basic" Subscription)

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