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user_dv9zhk
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09/19/2026 3:03 PM

Why aren't you showing the University of Washington football games on the BTN feed in Tucson?

The BTN does not show the University of Washington fooball game at 4:15 Tucson time today Saturday 9/19.  They are playing Eastern Washington.

The BTN at that time is showing the North Dakota vs Nebraska game.  Similar last week, University of Washington game was not not shown but some other one.

Why can't I watch the University of Washington game?

Many of us living here in Tucson are from Washington State, not so many from the great plains states.  We have a connection to Washington State.

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2 hours ago

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user_blcv6u

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2 days ago

We are receiving the Michigan game on the Big Ten Network here in the Seattle area.   This is the second week in a row.  I went to the xfintiy store and their customer service representative checked their schedule and it showed it was on BTN.  I asked them to bring it up on their tv and when he did it came up with the Michigan game.  He had no explanation as to why and could not offer any other explanation.  Seems like breach of contract to me.

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XfinityMarcus

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2.4K Messages

user_blcv6u thank you for using the Xfinity Community Forums page to reach out. The programs playing on channels that are not owned by us would be controlled by the networks themselves.

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6 hours ago

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stupdcat

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2 days ago

I'm local in King County, same problem, 1315 says channel not available. I spend 30 minutes in chat and could not help.

(edited)

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XfinityMarcus

Official Employee

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2.4K Messages

Thank you for using the Xfinity Community Forums page to reach out regarding the channels available to you. I would be happy to look into this issue of the channel not being available. Just to confirm is the channel not showing the program that you are intending to watch or is it just not available with the current subscription level that you have?

I am an Official Xfinity Employee.
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4 hours ago

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XfinityRay

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Thanks for sharing more about your lineup, @user_dv9zhk! I have to ask, Huskies or Cougars?

 

The networks choose what they air on their stations. Looking at the TV listings for BTN on the 19th, it shows the game aired at midnight Eastern. It also shows it will re-air on Sep 23rd at 2:00 AM and on Sep 24th at 7:00 AM Eastern. You should have BTN in SD on channel 272 then in HD on channels 595 and 1313. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

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2 hours ago

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XfinityJanelle

Official Employee

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2.4K Messages

13 hours ago

Hey @user_dv9zhk , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding the BTN network. The network is what determines what they play on any given, we can pass along the feedback regarding the games being shown. 


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