My account states there is no TV line-up for my address in Puyallup. Give me a break! Would have been nice to know if channel 72 has been moved or removed.
Thank you very much for reaching out to us here @user_hislqc. You should be able to see your channel line up at the https://www.xfinity.com/stream/listings site. If there are any channel changes that information would have been included in your last bill as well. I can also look at any changes from here if you can send me a direct message with the full name and complete address for your service.
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
This is all a bunch of BS.. Ch. 72 was H&I and I liked Star Trek: Voyager and ST: Enterprize also Numbers and others. Is is only Spanish programming. Where is H&I now???
Hi there @user_h3qy26! Thanks so much for taking the time to reach out to Xfinity Support here on our Community Forum. We are so glad to hear from you and want to help in any way that we can with your service. No worries! You have reached out to the right team, and we are going to get things taken care of for you. Please feel free to shoot us a private message so that we can get started for you.
To send a "direct message" / "private message" message to Xfinity Support:
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
• - As you are typing a drop-down list appears. Select "Xfinity Support" from that list
• - An "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
CCJodie
Problem Solver
•
1.3K Messages
1 year ago
@user_rvnyq6 Hello, did you check your lineup here?
https://www.xfinity.com/support/articles/id11-channel-lineup
I would review your recent statements to see if any changes were applied.
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user_hislqc
1 Message
1 year ago
My account states there is no TV line-up for my address in Puyallup. Give me a break! Would have been nice to know if channel 72 has been moved or removed.
1
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user_h3qy26
1 Message
1 year ago
This is all a bunch of BS.. Ch. 72 was H&I and I liked Star Trek: Voyager and ST: Enterprize also Numbers and others. Is is only Spanish programming. Where is H&I now???
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0