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Visitor

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2 Messages

Tuesday, October 4th, 2022 2:44 PM

Closed

Where is Court TV????

court tv is just GONE! I pay for Comcast, so much money a month, and you got rid of one of the only channels I watch?! What’s going on? Why did court tv turn into grit tv? There’s ten channels like grit already, you are impeding our freedom of information & public knowledge slowly but surely. 

Gold Problem Solver

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7.9K Messages

2 years ago

If you are in the Chicago area, Comcast has NOTHING to do with this. CourtTV was being carried by WGN as one of their subchannels (9.3) that Comcast was passing on. WGN dropped Court TV and replaced it with Grit TV. Again, Comcast has NO CONTROL over what networks a local TV station airs.

Court TV is aired by WCPX (main network is Ion Television), but Comcast does not have an agreement to carry all of their subchannels (they have 7 subchannels!!)

Official Employee

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1.9K Messages

2 years ago

Hi there!  Thank you so much for taking the time to reach out to Xfinity Support with Digital Care here on our Community Forum.  We are so glad to hear from you and happy to help with your inquiry.  No worries!  You have reached out to a team of experts, and we are going to get the answers you need.  In some regions there have been changes made to the channel line up.  There are a few continuing factors as to why this occurs.  So that we can get you the best answers, we are going to need some additional info from you.  Please feel free to shoot us a private message so that we can get started.  

 

To send a "direct message" / "private message" message to Xfinity Support:

 • Click "Sign In" if necessary

 • Click the "Direct Message" icon or https://comca.st/3SWlufW 

 • Click the "New message" (pencil and paper) icon

 • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

 •  - As you are typing a drop-down list appears. Select "Xfinity Support" from that list

 •  - An "Xfinity Support" graphic replaces the "To:" line

 • Type your message in the text area near the bottom of the window

 • Press Enter to send it

Visitor

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3 Messages

2 years ago

METV Gone and now Court TV...Time to cancel and just go with an Antenna. Not Happy!!

Gold Problem Solver

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7.9K Messages

2 years ago

As has been noted many times, if no local TV stations are carrying either network, then going to an antenna will make no difference.

Visitor

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3 Messages

@andyross​ I have an antenna in my bedroom with the TV  and I get METV and Court TV. My mom pays over 244.00 a month for cable, internet and phone and they have taken off both these stations...NOT HAPPY!!. 

Official Employee

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2.8K Messages

We're truly sorry for the frustration the change in channel line up has caused. The removal of MeTV was a business decision made by these stations, all of which are owned by Sinclair Broadcast Group. This link can help explain a little more about how we work with creators and programmers to bring you great content at the best value we can: https://www.xfinity.com/howitworks/.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Contributor

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28 Messages

2 years ago

Today no court tv. Xfinity help!

Contributor

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28 Messages

2 years ago

All of a sudden you drop Court TV?  Worked yesterday 

Visitor

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2 Messages

@sickofitsalli​ I live in California and I called them this morning and asked them the same thing because it was working yesterday and now it's old cowboy shows like really? I have to watch it on Tubi now or on Court TV app on my phone. 

Gold Problem Solver

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7.9K Messages

2 years ago

Per previous posts, Court TV is carried by a local TV station. If they change anything, Comcast has no control. They can only pass on what is broadcast. 

Visitor

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1 Message

2 years ago

It's not always Comcast. You have to understand that there is constant negotiating to get the price that makes sense for Comcast and their viewers. Also, in some cases the programmer just makes a change to it's content. If you aren't happy you may need to call the station.

Visitor

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2 Messages

2 years ago

I pay a [Edited: "Language"] fortune for Comcast/Xfinity and it's awful! Tried to find Court TV and it's nowhere to be found

(edited)

Problem Solver

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793 Messages

@user_495373​  - Click Here to bring up the map of stations that have Court TV. Click on your state, then scroll down to see the list of stations. Not that many of them are carried by Comcast.

Regular Visitor

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7 Messages

2 years ago

Same here, in Hamden, CT - one day recently Court TV just gone, replaced by GritTV.

My big complaint is WHY didn’t/doesn’t Comcast/Xfinity notify customers when changes/deletions are coming up.  As a courtesy to all loyal customers (been with them for over 30 years!) why not let us know that a certain channel will no longer be available BEFORE it happens.  Why let it come as a big shock/disappointment and make us post to community forums looking for an answer when they HAD to know it was coming.

Nothing in a paper monthly bill, nothing on the website, no email notifications, nothing at all.  

It doesn’t matter that the problem is with a station that Comcast deals with made the decision - that’s not the point.  I get it, Comcast wasn’t responsible-OK, but let us know beforehand - be upfront about it.
IMHO that’s just not right.

If any Comcast rep is reading this (and to all my fellow readers of this post) please reply and let all of us know why no advance notice was given.

Thank you.

Visitor

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1 Message

@Mr_Bear​ I totally agree with you, a notice would have been decent!! I just went down a rabbit hole talking to "reps" in foreign lands who had NO idea what Court TV was and was telling me TruTV was the same...NOT!! The one frigging channel I watched while paying $300+ and now it's gone. I set up antennas for my sister's spare rooms and guess what they have, CourtTV for freee!!!! Sads.

Gold Problem Solver

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7.9K Messages

2 years ago

As noted before, Comcast does not always know about changes made by local TV stations beforehand. 

Regular Visitor

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7 Messages

@andyross​ 

Thank you for pointing that out.  Even still, for about a week the “guide” continued to list the channel number as Court TV, showing the the content in each time slot.

It was only later on that the Guide was updated to show the channel number name change.

We’ve seen times when “negotiations” were in progress and last minute changes reinstated the programming.

It would still be considerate of Comcast to inform customers of a change “as soon as they become aware of it” - and reduce inquiry traffic on the forums.  Just my own opinion, and thank you again for pointing out that they don’t always know in advance.

Official Employee

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2K Messages

Hello @Mr_Bear! The Federal Communications Commission (FCC) requires that customers be notified at least 30 days in advance of any changes to their programming lineup. We created the contract renewals page to let our customers know 60 days in advance of any program contract expiration, which will be updated to reflect status changes to the listed channels. For a complete list of channels that may be affected by contract renewals, see the Updated Contract Renewals page on My Xfinity.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Contributor

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28 Messages

2 years ago

Comcast does know how many watch the channels.  It’s about money.  Which is fine. But it isn’t like they have no say. My problem is why didn’t they care about we the people who pay?  

Visitor

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2 Messages

2 years ago

Watch Court TV on Tubi. It's free as well

Visitor

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2 Messages

2 years ago

I found court tv on Pluto. Comcast treats Their customers horribly it is one of the worst, most corrupt companies I’ve ever dealt with. The constant price increases, lack of service, no discounts, monopoly, & removing many channels is so frustrating. I don’t really know why this Andy Ross person keeps sticking up for this awful company, probably a rep. They will always blame it on somebody else when they can. And there’s basically nowhere to report their practices and hold them accountable.

Contributor

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28 Messages

2 years ago

I just want it back on. Too old to download apps and do streaming.  They provide free internet for some… raise our rates and takeaway our channels.  No excuses.  People who pay bills get [Edited: "Language"].  

(edited)

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