@user_ysrnuj I know where I am it's important to have my local weather so I know how to dress my kids for their day. I definitely want to help you resolve this concern. Was the weather channel previously showing you your local weather? Have you tried using our Weather app on the X1 box? I would recommend making sure that the app has the correct information for your location. This link will walk you through how to do that.
I did do this and it is correct but I don't want to have to go into the apps everytime I want my local weather. When I was with Breezeline all I had to do was bring up the Weather Channel in my guide and it had my local weather.
@user_ysrnuj, we agree! We just want to try and narrow down possible causes. Do you see weather displayed for the wrong location when you are on a device, connected to your WiFi, without GPS or a device with location turned off?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Has anyone found a solution to this problem? All of a sudden, my weather channel is showing the wrong location for local weather. I’m NOT using the App. I’m using comcast weather channel.
XfinityBillie
Official Employee
•
3K Messages
12 days ago
@user_ysrnuj I know where I am it's important to have my local weather so I know how to dress my kids for their day. I definitely want to help you resolve this concern. Was the weather channel previously showing you your local weather? Have you tried using our Weather app on the X1 box? I would recommend making sure that the app has the correct information for your location. This link will walk you through how to do that.
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user_93nt5j
3 Messages
2 days ago
Has anyone found a solution to this problem? All of a sudden, my weather channel is showing the wrong location for local weather. I’m NOT using the App. I’m using comcast weather channel.
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