Washington Capitals & NHL Center Ice

I live in south-central Pennsylvania and am a Washington Capitals fan. Last year, I subscribed to NHL Center Ice through Xfinity and was able to watch Capitals games since we appear to be out-of-market for Monumental Sports Network, who broadcasts the games. Worked just fine.

This season, though, when trying to tune in to Caps games on Center Ice, they appear to be blacked out due to my location -- presumably within the DC/Monumental market.

However, I don't think there's any Xfinity package that I can purchase that includes Monumental.

Basically, according to NHL Center Ice I am in market for Monumental, and according to Xfinity packages, I am out of market. Thus, I have no way to watch the games.

Has anyone else run into this particular situation?

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XfinityJeniece

Official Employee

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4.4K Messages

5 hours ago

Hey there, @bdfuhr01, thanks for reaching out through Xfinity Forums regarding your Center Ice subscription. We want to make sure that you're able to watch games. I would be happy to take a look at your channel options to see what options we have available. Can you please send us a direct message with your full name and your full address?

How to Send Us a Direct Message:

Click “Sign In” if necessary.
Click the “Direct Messaging” icon.
Click the “Start new conversation” (pencil and paper) icon.
In the “To:” line, type “Xfinity Support.”
As you type, a drop-down list will appear. Select “Xfinity Support” from that list.
An “Xfinity Support” graphic will replace the “To:” line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.

You can see how to send us a direct message here, https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514.

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bdfuhr01

Washington Capitals & NHL Center Ice

XfinityJeniece

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