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WAIVE MOVIE RENTAL FEES DURING COVID-19
Since Xfinity isn't losing a penny on this virus outbreak, you'd think they'd waive movie rental fees while we're all stuck at home.
New Poster
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1 Message
Since Xfinity isn't losing a penny on this virus outbreak, you'd think they'd waive movie rental fees while we're all stuck at home.
dscomer
Regular Visitor
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1 Message
5 years ago
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CCAndrew
Gold Problem Solver
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25.9K Messages
5 years ago
Here ya go
https://forums.xfinity.com/t5/Customer-Service/WAIVE-MOVIE-RENTAL-FEES-DURING-COVID-19/m-p/3315967#U3315967
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maxlow123
New Poster
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2 Messages
5 years ago
They could give HBO and Showtime etc. free to those that do not have it for at least till the end of April
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maxlow123
New Poster
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2 Messages
5 years ago
Verizon giving free 15 GB till April 30 and restaurants giving free delivery etc BUT what is Xfinity giving back to the community during this crisis..............Nothing, Zilch, zero
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Again
Expert
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31K Messages
5 years ago
Comcast's Covid-19 Response
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CCTeds
Gold Problem Solver
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18.9K Messages
5 years ago
With so many of our customers confined to their homes during this difficult time period, we have worked with our various programming partners to make extra content available. Simply say "Free" into your Xfinity Voice Remote for available content. Even without a television subscription, you will have access to select content via the Xfinity Stream Website and App. All you need is your Xfinity ID and password to access Xfinity Stream via the app or online portal. Please note that much of this free content is only available during certain window periods.
Thank you all or your feedback. Any additional updates to this information will be shared here.
Additional Resources:
https://www.xfinity.com/hub/free-tv-movies/watch-at-home-free-preview
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Jeannes8503
New Poster
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2 Messages
5 years ago
Exactly.... I tried requesting the channel and it won't let me view, however Verizon is offering free channel lineup
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jeffreypsl
New Poster
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2 Messages
5 years ago
You'd think with this virus impacting the world and a stay at home order, the cable companies would work with these big money scumbags like HBO, Starz, Showtime and Cinemax to offer free services for the next month. Money hungry and just worried about taking money from the poor is all you get. I hope people cancel their services with the all the above during this time!
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CCAndrew
Gold Problem Solver
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25.9K Messages
5 years ago
https://www.xfinity.com/hub/free-tv-movies/watch-at-home-free-preview
Nothing to do with Comcast but
https://www.google.com/amp/s/www.independent.co.uk/arts-entertainment/tv/news/hbo-free-stream-sopranos-wire-watch-online-tv-shows-a9444641.html%3famp
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CCTeds
Gold Problem Solver
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18.9K Messages
5 years ago
@Jeannes8503 Apologies for the issue and the experience that you described above. I went ahead and sent a refresh signal to your cable boxes to see if that resolves the issue.
Are you seeing an error message when trying to view this content? Please provide any additional details around whats happening. Thanks much.
We’ve added newly available free content from Lifetime Movie Club, Acorn TV, Starz and much more. Find it by saying "Free" into your Xfinity Voice Remote. Plus, if everyone wants to watch something different, you can use the Xfinity Stream app to turn your tablet or smartphone into a TV in any room.
Also Showtime On Demand content is open and available for all of our X1 and Flex customers at no additional cost:
With so many of our customers confined to their homes during this difficult time period, we have worked with our various programming partners to make extra content available. Simply say "Free" into your Xfinity Voice Remote for available content. Even without a television subscription, you will have access to select content via the Xfinity Stream Website and App. All you need is your Xfinity ID and password to access Xfinity Stream via the app or online portal. Please note that much of this free content is only available during certain window periods.
Thank you all or your feedback. Any additional updates to this information will be shared here.
Additional Resources:
https://www.xfinity.com/hub/free-tv-movies/watch-at-home-free-preview
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66mustangsally
New Poster
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5 Messages
5 years ago
I know other people have reported the exact same issue. WHY CAN’T THIS BE CORRECTED?!?!
Last time I talked to someone, I thought it was fixed. I could finally get the programming. Got an email a couple hours later that she had SUBSCRIBED me to the channel without telling me I would have to pay!!! Stupid...
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jr340
New Poster
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1 Message
5 years ago
same here ...... don't think they're capabile of correcting
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66mustangsally
New Poster
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5 Messages
5 years ago
Just seems like they would have someone working on it. I know I’m not the only one with the issue.
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eagleeeeye
Regular Visitor
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2 Messages
5 years ago
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Kobi1020
New Poster
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2 Messages
5 years ago
Even the free month trials aren’t working. Says free, my bill is paid, still can’t get the movie.
I just think offering a free month would be a crazy incentive. And not just movies, the fitness channels are SO very needed right now.
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