Visitor
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1 Message
TV stations glitchy
All of the TV stations are glitchy. I've tried restarting the modem, but that didn't fix the problem
Visitor
•
1 Message
All of the TV stations are glitchy. I've tried restarting the modem, but that didn't fix the problem
XfinityJustinM
Official Employee
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67 Messages
10 days ago
Greetings @user_zkyfod ,
I understand how frustrating it can be when you just want to watch one of your favorite channels after a long week, but now you have some strange array of colors interrupting your comforting broadcast. I want to make sure I truly understand the issue so that we can get you back to enjoying your favorite shows and events, rest assured you have come to right place for help. You mentioned that you attempted to restart the modem, are you viewing your channels through the Xfinity stream app? If so, it may be worthwhile to first uninstall the Xfinity stream app and then reinstall the Xfinity stream app.
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