dicky875's profile

New Poster


3 Messages

Wed, Jan 12, 2022 6:32 PM

turn off screen saver

please disable the screen saver , disabled son needs his tv and it keeps going to screen saver . very annoying to say the least . This is wrong  .

His care takers during the day do not realize or know how to fix it and turn his TV off 

Official Employee


43 Messages

12 d ago

Hello @dicky875 Thank you for reaching out to us about the screen saver. At this time the screen saver can not be disabled however, you can change the settings to 5 hours. To make the changes you would press the Xfinity key then Setting Icon>Device Settings>Screen Saver>Screen Saver Start After. From here you can choose 5, 15, 30 minutes or 5 hours. 

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