U

Visitor

 • 

1 Message

Saturday, January 1st, 2022 5:33 AM

Closed

“This feature requires xfinity internet”

I’m trying to watch an HBO documentary (we have HBO in our plan), but xfinity is telling me we need internet to watch it. I just reset the gateway connection and tested our speeds. All seem to be good, so what’s going on?

This conversation is no longer open for comments or replies and is no longer visible to community members.

Retired Employee

 • 

1.4K Messages

4 years ago

Hello @user_e01b4f! Thank you for taking the time to reach out and being part of the Xfinity family. Where are you trying to watch the documentary? 

forum icon

New to the Community?

Start Here