U

Visitor

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1 Message

Sat, Jan 1, 2022 5:33 AM

“This feature requires xfinity internet”

I’m trying to watch an HBO documentary (we have HBO in our plan), but xfinity is telling me we need internet to watch it. I just reset the gateway connection and tested our speeds. All seem to be good, so what’s going on?

Official Employee

 • 

405 Messages

5 m ago

Hello @user_e01b4f! Thank you for taking the time to reach out and being part of the Xfinity family. Where are you trying to watch the documentary? 

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