1 Message
Terrible customer service dropped calls looking for help!!
Reached out for support spent tons of time with customer assistant and agents only to be hung up on TWICE when attempting to speak with a manager. This is the absolute worst experience I have ever had. If anyone monitors these forums please have someone reach out who can help me.
XfinityJanelle
Official Employee
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1.3K Messages
4 months ago
Hi @user_7a7thb Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the experience you have endured. I would be more than happy to offer my assistance looking into this further for you. How can we assist you?
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user_yw16hr
1 Message
4 months ago
No help here either. Been stood up on 3 occasions waiting for technician. Been through all the trouble shooting and got to the part where I need technician. One scheduled 3 times and no one ever came!!!
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