New Poster
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3 Messages
TBS
I am a former employee and still have a courtesy account, suddenly TBS says I do not have access. I use an XFINITY wireless box and it is happening on both of my tvs?
New Poster
•
3 Messages
I am a former employee and still have a courtesy account, suddenly TBS says I do not have access. I use an XFINITY wireless box and it is happening on both of my tvs?
XfinityAdrienne
Official Employee
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970 Messages
2 days ago
Hey there, @pfree4! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am sorry to hear about the experience with TBS concern. Is that the only impacted channel or are you missing others? What troubleshooting steps have you completed? I know you mentioned you still have an employee account, have you made changes to switching the account over? Please let us know.
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