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SammyFL
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131 Messages

Sunday, July 2nd, 2023

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TBN ch 21 is now showing the CW ch 11 in South FL

Since yesterday, TBN ch 21 is now showing what is on the CW ch 11. I checked the Xfinity Stream app and it is doing the same thing.

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Updated 

2 years ago

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Andyross

Gold Problem Solver

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8K Messages

2 years ago

Most likely the local broadcaster changed something. It is the beginning of a month. Do you know the station's call letters, both the original TBN and the CW?

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SammyFL

Contributor

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131 Messages

@andyross​ TBN broadcast from Miami is WHFT-TV using OTA Channel 45.

https://en.m.wikipedia.org/wiki/WHFT-TV

https://www.tbn.org/stations/whft-tv-miami-fl

And the CW is WSFL-TV from Miami using OTA Channel 39.

https://en.m.wikipedia.org/wiki/WSFL-TV

I highly doubt that TBN is no longer being broadcast from WHFT-TV ch 45 OTA. That's why I think this is something that got messed up with Comcast.

(edited)

2 years ago

user_770a6f

Visitor

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1 Message

2 years ago

Im having the same issue. 

2

SammyFL

Contributor

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131 Messages

@user_770a6f​ What area are you in, Broward, Dade?

2 years ago

XfinityThomasB

Official Employee

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2.3K Messages

Hello @user_770a6f. I hope you are having a great day! I was wondering by chance if you had run a system refresh from the Xfinity app yet? Those app refreshes work like magic, I use the app myself, it is an amazing tool. 

I am an Official Xfinity Employee.
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2 years ago

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SammyFL

Contributor

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131 Messages

2 years ago

Looks like today it looks like TBN Comcast Ch 21 has been going between TBN and CW (ch 11). So maybe they are trying to fix it.

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SammyFL

Contributor

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131 Messages

2 years ago

The issue has been fixed for the past few days now (Monday night 6/3). Still not sure if this was a Comcast issue or an issue with the local broadcasting station.

(edited)

3

XfinityArmand

Official Employee

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2.3K Messages

@SammyFL it sounds like it may have been an issue with the network broadcasting.  Since reporting the issue, have things been back to normal without any reoccurrence?  

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

2 years ago

SammyFL

Contributor

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131 Messages

@XfinityArmand​ yes, there hasn't been any issues for the past few days.

2 years ago

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CCKrista

Retired Employee

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1.5K Messages

Excellent! I'm happy to hear it's working now. We know our customers are the best part of Xfinity and appreciate you taking the time to work with us. 
 
While we're checking on your account, do you have any other concerns I can help with?

2 years ago

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