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rcferris
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27 Messages

Friday, December 15th, 2023 5:36 PM

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stream xfinity peacock with roku

I have Xfinity Peacock premium and when I open Peacock on ROKU I am asked to subscribed with no way to log in using my Xfinity Peacock account.  Is there a work around for this?

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9 months ago

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XfinityEmilyB

Official Employee

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1.6K Messages

9 months ago

Thank you for reaching out to us here so we can help you get access to Peacock premium on your Roku device, @rcferris! What troubleshooting steps have you tried so far? Have you uninstalled and reinstalled the app? Have you rebooted the Roku device? 

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rcferris

Contributor

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27 Messages

I have rebooted, reinstalled, and then rebooted again.  No change.  ROKU still insists I subscribe, in order to watch all shows, and gives me no option to "LogIn".

9 months ago

XfinityFrank

Official Employee

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921 Messages

Thanks for that information, @rcferris ! It appears you've performed all the appropriate troubleshooting. We would recommend that you reach out to Roku at this time to see if they can assist with how or if you are able to log in with a third party subscription with Peacock on their device. 

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9 months ago

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