stream app on fire stick

Please fix app so the closed captions is NOT automatically on. It’s a pain to have to keep turning off the CC every single time you change channels.

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Responses

Accepted Solution

CCGina

Official Employee

•

800 Messages

4 years ago

Thank you @user_883816 for letting us know that you are seeing this issue; it appears that our Reddit community has found the fix for this by turning the Closed Captioning off within the Firestick itself. Please give that a try and let us know if it does not work!

2

U

user_883816

Visitor

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2 Messages

@XfinityGina

thank you. yes this worked, but this is a work around, the issue still needs to be addressed within the xfinity stream app. thank you.

4 years ago

CCAntoine

Retired Employee

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1.4K Messages

My pleasure! I've taken your feedback here so we'll do our best to work on this.

4 years ago

Channels and Programming

user_883816

stream app on fire stick

CCGina

user_883816

CCAntoine

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