Sun, Sep 26, 2021 11:34 PM
Please fix app so the closed captions is NOT automatically on. It’s a pain to have to keep turning off the CC every single time you change channels.
1 y ago
Thank you @user_883816 for letting us know that you are seeing this issue; it appears that our Reddit community has found the fix for this by turning the Closed Captioning off within the Firestick itself. Please give that a try and let us know if it does not work!
thank you. yes this worked, but this is a work around, the issue still needs to be addressed within the xfinity stream app. thank you.
My pleasure! I've taken your feedback here so we'll do our best to work on this.