tito752's profile

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49 Messages

Monday, August 26th, 2019 6:00 AM

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Starz leaving Premiere packages?

Can an employee at Comcast confirm if this is true?  I hope not.  These channel changes are not the thing to do with more and more people cutting the cord.  You're going to end up with no customers!

 

https://www.cordcuttersnews.com/exclusive-comcast-is-moving-some-channels-to-more-expensive-packages/amp/#referrer=https%3A%2F%2Fwww.google.com&_tf=From%20%251%24s

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193 Messages

5 years ago

Not cleared up for me. Is the article saying that the people who have STARZ as part of a package already will now be expected to pay five dollars extra a month to keep it?

 

That's not right.

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517 Messages

5 years ago


@JodieNJ wrote:

Not cleared up for me. Is the article saying that the people who have STARZ as part of a package already will now be expected to pay five dollars extra a month to keep it?

 

That's not right.


Yup ... An extra amount yet to be determined ... exactly as written.  Fair or Right? The article also points to other links explaining that the DOJ and some Washington DC politicians have already been looking into the situation, which may explain why the original drop-dates have been pushed back a little bit into February.

Contributor

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517 Messages

5 years ago


@tx83 wrote:
I’m on a promotion that runs through summer 2021 and I’ve been getting letters saying STARZ will be removed from our package for months now.

So I’m assuming after the Power finale, STARZ, both the channels and on demand, will be unavailable for those of us with a package deal no matter the start date.


Yup .... Just like me.

New Poster

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2 Messages

5 years ago

I’m on a promotion that runs through summer 2021 and I’ve been getting letters saying STARZ will be removed from our package for months now.

So I’m assuming after the Power finale, STARZ, both the channels and on demand, will be unavailable for those of us with a package deal no matter the start date.

Contributor

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54 Messages

5 years ago

Hi, what I mean about dropping the channel as the promotion ends would be no different than if any other promotion ends and the "package/promo" It may be more work for the company but less for the now happier customer.

Contributor

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193 Messages

5 years ago

“Comcast premium subscribers began seeing Cinemax dropped from their lineup this morning, replaced with Comcast's own premium movie network Hitz. The cable company announced back in May it was replacing AT&T/WarnerMedia-owned Cinemax with its own movie channel beginning this summer. Summer has arrived. “
Jul 17, 2019

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193 Messages

5 years ago

I don’t believe people with packages will be able to keep STARZ. I don’t know if you realize it, but at some point, they removed Cinemax from people’s package. It was part of mine, and if I go to a Cinemax channel now, I get a message saying that it requires a subscription in order to be able to watch it. Even though, until they decided to remove it, it WAS a part of my package.

One day I had it, the next day it was gone.

Contributor

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517 Messages

5 years ago


@JodieNJ wrote:
I don’t believe people with packages will be able to keep STARZ. I don’t know if you realize it, but at some point, they removed Cinemax from people’s package. It was part of mine, and if I go to a Cinemax channel now, I get a message saying that it requires a subscription in order to be able to watch it. Even though, until they decided to remove it, it WAS a part of my package.

One day I had it, the next day it was gone.

This Starz thing is just an old re-run from last Summer's similar loss of Cinemax from our Premium Packages ..... At that time, there were many postings about that sad incident.  I'll bet there is more sadness to come as the inevitable competition from the Streaming Wars heats up in the coming New Year.

 

Here you go:

 

https://forums.xfinity.com/t5/Channels-and-Programming/Hitz-replacing-Cinemax-Really/td-p/3234070

 

 

 

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517 Messages

5 years ago

As a further note of fairness, most all cable and satellite TV providers also annouced higher rates for 2020 over this Holiday Season .... so Comcast is in similar company, as much as it pains me to admit.

 

It's partly due to the Streaming Wars marching foward with newer lower-cost alternative streaming technology, plus many of the content creators/actors/providers also jumping on the gravy-train bandwagon by getting smarter/tougher agents and negoitators.  Thus the legacy content pipelines which deliver our shows (traditional cable and satellite) are getting squeezed.

 

It reminds me of our addiction to cheaper "made overseas" items which flooded our markets over the last 10 to 15 years.  As to the ultimate end-game?  Your guess is as good as mine.

Problem Solver

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493 Messages

5 years ago

I spoke with someone from billing who told me the decision to remove Starz from packages has been pushed back until February 28th. If it’s removed from packages it’ll be $8.99 a month extra. Other channels were added to replace the Starz channels.

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193 Messages

5 years ago

But why should we pay $8.99 extra when we signed up for a package for one or two years that we cannot leave without paying the money, a package that includes STARZ?

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517 Messages

5 years ago


@JodieNJ wrote:
But why should we pay $8.99 extra when we signed up for a package for one or two years that we cannot leave without paying the money, a package that includes STARZ?

I once thought I saw something (either here on the Forum, or on one of my Bills, or in the 24-Month Agreement) that states customers have 30 days from any changes made by Comcast to cancel their account without penalty, although I may wrong.  Maybe someone here on the Forum can refresh my memory?

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65 Messages

5 years ago

I think it used to be that way.  Within 30 days of channel lineup changes you could cancel.

I'm looking at my current contract, and came across this line: 

 
"Comcast
may rearrange,
delete,
add to or otherwise
change
programming
or features
or offerings
contained
in its Services."
 
This seems like a pretty shady thing to include, as Comcast could just delete all premium programming and replace it with garbage, like they have with Cinemax and Starz.  
I would still push this angle with the CS rep when you speak with them, it is a breach of contract.
 

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1 Message

5 years ago

Comcast knows they have a monopoly on it that’s why they charge you expensive prices for channels you don’t watch but they know they have a monopoly that’s why the government needs to get involved for some regulations

Contributor

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193 Messages

5 years ago

Comcast is not a monopoly where I live. There are many other options, including satellite, FiOS, and streaming.
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