sound dropouts on NBC Chicago

Xfinity. Sort this out! It’s simple…You provide a service and I pay for that service. I’m holding up my end of the deal and you’re clearly not and on top of that you’re clearly not listening to your customers. Trying to watch Sunday Night Football on Channel 188 in Darien and the sound is cutting out constantly. You lot should be embarrassed for treating paying customers this way when there’s hundreds of us customers telling you there’s a problem. 

Ok downloaded xfinity stream app on my tv and started watching football game. The sound has not dropped out once. So the issue is coming thru are cable boxes! It’s definitely an issue on Xfinity side

Same issues in palos area and only this channel. this is unacceptable fix it 

I'm also getting the sound drop outs on Channel 188 (Will County, IL).  This is happening on both my box and when I stream channel 188 on the Xfinity streaming app.  I don't have similar issues when I stream NBC directly through Roku.

When will this issue be fixed?  It has been happening on 188 for several weeks and VERY NOTICEABLE during all the football games being broadcast on this channel.  This is completely unacceptable as there has been no fix to this issue which many others have also reported.

Oct 15 - I am having issues with NBC on both TV and streaming device.  Audio goes out and picture pixalates. Wheaton area 

10 15 NBC audio is dropping out and picture pixalates.  Happening on both TV and streaming.  Any fix? 

There are soooo many of posting issues and NO ONE has heard from Xfinity on either acknowledging or fixing this issue. IMO they don’t care bc we are all paying customers. [Edited: Solicitation] You guys on X (formerly Twitter)? [Edited: Solicitation]. Why would anyone want to sign up with Xfinity when they don’t offer customer support nor fix known issues? [Edited: Solicitation]

Does Comcast/Xfinity monitor this thread?   It sure doesn’t seem like it.  [Edited: "Language"] COMCAST!!!