New Poster
•
14 Messages
Smart resume not working since I exchanged my old Xfinity modem
Smart resume not working since I exchanged my old Xfinity modem for an updated one. When I speak 'smart resume' it brings up shows that start with SMART as though I am doing a search. Any suggestions or comments?
westwayneguy88888
Contributor
•
127 Messages
3 months ago
a very common and long srtanding issue that comcast acknowledges, but refuses to address
for me , I just go into settings and turn the feature off, its more of a hinderance than a help if it's off by 20-40 seconds each time, just do it the old fashioned way
weirdly, anything that is off the cloud, like xfinity stream or the wireless 4K box (Xi6) ... the feature does function perfectly,
so my theory is that all recordings will eventually be only cloud based so they aren't going to fix this issue
0
XfinityJorge
Official Employee
•
1.6K Messages
3 months ago
0
0